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Please submit only one SKU number per one order on each RMA form. Before submitting a request for an RMA, please be sure to review our full return policy.
Type / Reason for Return
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Buyer’s Remorse - Returns due to buyer’s remorse (where customer changes his/her mind)
ASIN Mismatch - Product listed incorrectly on Marketplace and wrong product delivered to customer
Damaged Claims – Recommend keeping original packaging and materials
Expired Inventory – Document and photograph the expiration date in the question
Manufacturer Defects – Such as a missing safety seal or no label.
Mis-Picks - Claims for wrong product shipped
Shortage - Claims for products billed, but not received
Undelivered Packages – Lost in transit (not delivered to the final destination)
Reason for Return ?